Privacy Policy

Updated and Effective: May 20, 2026

This Privacy Policy explains how Scott’s Auto Carrier (“Scott’s Auto Carrier,” “we,” “our,” or “us”) collects, uses, discloses, and protects information when you visit our website, request a quote, communicate with us, or use any service that links to this Privacy Policy (“Site”). By using the Site, you agree to the practices described below.

1. Information We Collect

We collect information in three ways: (1) information you provide directly, (2) information collected automatically, and (3) information from third‑party sources.

1.1 Information You Provide Directly

This may include:

• Name
• Email address
• Phone number
• Pickup and delivery locations
• Vehicle details (year, make, model)
• Quote request information
• Photos or documentation for claims
• Messages sent through forms, chat, SMS, or customer service
• Payment information when booking transport services

1.2 Information Collected Automatically

We may automatically collect:

• IP address
• Browser type and device information
• Pages viewed and time spent on the Site
• Cookies, pixels, and similar tracking technologies
• Approximate location data
• Interaction data (clicks, scrolls, form activity)

1.3 Information From Third Parties

We may receive information from:

• Lead generation partners
• Advertising partners
• Public databases
• Social media platforms (if you interact with our content)

2. How We Use Information

We use collected information to:

• Provide quotes and transport services
• Communicate about your shipment
• Improve our website and customer experience
• Personalize content and marketing
• Process payments and prevent fraud
• Respond to customer service inquiries
• Comply with legal obligations
• Conduct analytics and internal business operations

3. How We Share Information

We may share information with:

• Service providers assisting with operations, payment processing, customer support, hosting, or marketing
• Technology partners providing analytics, advertising, or website functionality
• Law enforcement or regulatory authorities when required
• Business partners involved in a merger, acquisition, or corporate transition

We do not sell personal information for monetary compensation.

SMS Consent Data – Required Client Language

Scott’s Auto Carrier does not share SMS/text messaging opt‑in data or consent with any third parties, affiliates, or non‑affiliates.

If any section of this Privacy Policy references sharing categories of personal information, the following disclaimer applies:

“All the above categories exclude text messaging originator opt‑in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.”

4. Cookies and Tracking Technologies

We use cookies, pixels, and similar tools to:

• Maintain Site functionality
• Measure performance and traffic
• Improve user experience
• Deliver relevant advertising

You may adjust your browser settings to block or delete cookies, though some features may not function properly.

5. Your Choices

Email Marketing

You may unsubscribe using the link in any marketing email.

Text Messages (SMS/MMS)

By providing your phone number, you consent to receive text messages related to quotes, scheduling, and service updates. Message and data rates may apply. Message frequency may vary. You may opt out at any time by replying STOP. After replying STOP, you will receive a one-time confirmation text confirming your opt-out. No further messages will be sent unless you re-subscribe. To re-subscribe, reply START. For help, reply HELP or contact us at dispatch@scottsautocarrier.com / 1-866-827-3689.

Correcting Your Information

You may request updates or corrections by contacting us at: dispatch@scottsautocarrier.com

6. Security

We use commercially reasonable measures to protect your information. However, no online transmission or storage system is completely secure.

7. Children’s Privacy

Our Site is not intended for individuals under 18. We do not knowingly collect information from children.

8. International Users

Our services are operated in the United States. If you access the Site from outside the U.S., you consent to the transfer and processing of your information in the U.S.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the Site after changes constitutes acceptance of the revised policy.

10. Contact Us

For questions about this Privacy Policy or your information, please contact us at: